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Ontario Online Casino Launch - Bet365 Glitch Hits Customers

Ontario Online Casino Launch - Bet365 Glitch Hits Customers

2022/04/04

The day has finally arrived where Ontario natives will be spoiled for choice as a number of new operators join the Ontario casino sites list, with software developers bullish as the market opens.

A number of world reknowned betting sites including the likes of Royal Panda, Leo Vegas, 888 Casino and Bet365 have entered the Ontario market as of today, April 4 2022. The launch comes after months of delays and regulation changes.

Bet365 Aware Of Ontario Account Glitch

However, some Bet365 customers were today left in shock as they logged into their accounts to their balance had been wiped. The issue, which has been acknowledged by the Bet365 team, is currently being rectified.

A spokesperson for Bet365 confirmed they were notified of the issue and taking the neccessary steps to alleviate the issue. "We're aware of this issues and are working on a fix," they said.

"We hope to have this rectified as soon as possible and we apologise for any inconvenice caused."

Customers were left fuming after funds disappeared from their accounts, with one user commenting, "When can us Ontario residents recieve an update regarding our funds that have disappeared from our accounts? I understand the process is new but very frustrating to log on and have your entire account wiped."

New Casino Games Hit Ontario Market

Meanwhile, software developers were having a better launch day as their premium online slots and other casino games hit the Ontario market.

Tony Singer, CEO of High 5 Games, commented: "We’re so excited to be live in Ontario on Day 1 of licensed and regulated iGaming. Our games have been on the floor of many Canadian land-based casinos for decades, and now players in Ontario can play them online at responsible gaming sites they know and trust. The potential for growth in Canada is huge, and we look forward to growing our presence in Ontario and beyond."

Those looking forward to playing at Microgaming casinos were also not disappointed as the company launched in Canada's largest province today - bringing their newest jackpot slot Maple Moolah with them.

James Buchanan, Head of Games at Microgaming, said: “Now the Ontario market has opened, we’re thrilled to reveal the industry’s newest jackpot, Maple Moolah, which has all the makings of a market-leader. With its entire prize pool ring-fenced for players in the province, we can’t wait to see the first Maple Moolah millionaire made!”

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Colm Phelan

Colm Phelan

Content Manager

Colm's Story

Colm Phelan has spent several years working in the iGaming industry and has plenty of experience when it comes to writing, researching and rigorously testing online casinos and sportsbooks. While Colm has invested a lot of his time into the digital marketing world but his other passions include poker and a variety of sports including golf, NFL and football.