Mr Play is a fairly new addition to the online casino landscape, having first opened its virtual doors in 2017. The aim of the site is to provide a fun and exciting casino experience for players, while offering a wide range of slots from top providers. The site is also committed to providing a fair gaming experience and aims to deliver excellent customer support via its 'CARE' motto: 'Customers Are Really Everything'.
The fact that this is a fairly new site means that you'll find a number of well-known developers and game providers on board from the outset. There are games from industry leaders like NetEnt, Microgaming, NeoGames and Play'N'Go.
You'll have access to a huge variety of titles both new and old, many of which you can also play on the mobile version of the site. It's responsive and fast to load too, which is another sign of its fairly recent development. The background architecture means switching through the gaming categories is fast and almost seamless (depending on your internet connection speed of course).
You can happily browse through the multiple game categories and various pages without having to register or log in. This is a good move by Mr Play, because it helps you get a real feel for the site before deciding you want to make an account.
Thankfully the same can be said for the mobile site. It loads quickly and you might even find the layout superior to the main site due to the fact the games take front and centre and there are no promotional headers or banners.
Slots are certainly the focus of Mr Play and they are presented and categorised in a way that really showcases the variety on offer. There are over 300 titles to choose from, including both classic and new video slots. Given the providers on board here, you can expect to find everything from Bloodsuckers II, Guns 'n' Roses and Gonzo's Quest to Jungle Jim and Zeus III.
In addition to slots, the site also offers a small selection of live casino games, including roulette and baccarat. You can also play scratchcard titles and there are a number of progressive jackpots to try as well.
User-friendly design is another area where Mr Play's modern approach pays off. The site is split into three main sections: Casino, Live Casino and Scratchcards. Clicking on these changes the selection of games that's displayed – and you can filter things even further to find specifics like video slots, classic titles, new games, progressive jackpots and others.
Login and sign up is nice and simple as well, with both options clearly displayed in the top right corner of the screen. Finding out more information on promotions or getting help from the support team is also made easy thanks to the header menu that scrolls with you as you browse the site.
Promotions and Bonuses
Mr Play takes promotions and customer satisfaction seriously and you can see that from the new player bonuses that are offered. They're certainly some of the most generous new player bonuses you'll find online. The site understands the importance of keeping long-term players interested too.
There's an executive scheme that rewards you the longer you play on the site, as well as varied promotions that change over time.
Deposit and Withdrawal
There's a good selection of payment and withdrawal options at Mr Play. In addition to the standard options like Visa, Mastercard Neteller and Skrill, you can also use services like Giropay, Zimpler and Paysafecard. Skrill, Neteller and Trustly are the fastest withdrawal methods and you can normally expect to receive any winnings within three working days.
Visa and Mastercard are a little bit longer, taking anything from six to eight working days for withdrawals. Deposits are instant for all methods apart from wire transfers.
Support and Security
As you might expect, Mr Play takes security very seriously. The site uses secure https encryption when you're logged in and 128bit secure socket layer encryption (also called SSL), which makes sure that any sensitive data you send via the site is protected. Aspire Global and AG Communications handle the payments (depending on where you access the site from).
Support staff are available seven days a week from 6am until 11pm, which is excellent as you can almost always find help with issues no matter when you're playing. The support team can be reached in a variety of ways as well, which is always nice to see. There's a live chat option, support email address and a contact phone number, which gives you lots of options to choose from and lets you know that Mr Play really does take its 'CARE' motto seriously.
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