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Duelz Casino Review
Duelz Casino was established just a few years ago but their dedication to user experience has already earned them accolades. Since launching in 2018, they have won the EGR Marketing and Innovation Reward. This online casino is licensed in both Malta and the UK, offering all the best games from multiple software providers like Microgaming and NetEnt, to name a few. The innovation behind the site is thanks to SuprPlay Limited. They have some unique features on the site that you won’t see anywhere else and nice promotions to help you get to know the online casino.
Pros and Cons
- Regular promotions.
- Large collection of games from various top providers.
- Optimised for a great mobile experience.
- Promotions aren’t available to players in every country but Canada is included.
Duelz Casino Promotions and bonuses
New players at Duelz Casino can benefit from a welcome bonus. To claim a Duelz Casino bonus, the minimum qualifying deposit is C$10 and you have to choose to claim the bonus when you make your first deposit. Duelz has a 45x wagering requirement on bonuses. While you’re using the casino bonus, you can’t wager more than C$5 per spin or per bet.
Game Options at Duelz Casino
Duelz Casino has a bright and cheery main lobby. You can sort through game types by New, Top Picks, Jackpot, and more. There are tabs on the top or you can scroll down. When you hover the mouse over any title, you can see they offer game information. We appreciated all the small details down to the funky font. It was also incredibly easy to navigate through, which is a good thing as they host a lot of games. You’ve got slot machines, table games, and even scratch cards plus the live casino.
All the best slot machines are here including Hero’s Hunt Megaways, Book of Oz, Starburst, and Gonzo’s Quest, the Search for Eldorado. There are also jackpot slot options, which pay out bigger but are higher in volatility.
Progressive jackpots can make you an instant millionaire. Duelz offers the greatest slot machines that offer jackpots like the Mega Moolah collection. These are epic and have paid out millions in the past. We didn’t notice any massive wins at the casino but they have the titles that are notorious for big wins. Divine Fortune, Major Missions Jackpots, and Imperial Riches.
There are 20 table game options, not including the live casino. You have your pick of a few different games like Blackjack Neo Relax, Real Baccarat with Holly, Mini Blackjack, and European Roulette Pro.
Live Dealer/Casino Games
In the live casino lobby, there are five titles across each line. Live dealer games come to you with the big providers Evolution Gaming and Authentic Gaming. There isn’t any particular navigation tool available, but this might be because there’s just under 30 live dealer game options. It’s a mish mash on each line with titles like Lightning Roulette, Caribbean Stud Poker, The Hippodrome Online Casino, Diamond VIP, and Baccarat Live. There are also game shows like Monopoly Live and Dream Catcher.
Other Online Casino Games
Video poker is on offer in the table game section, Casino Stud Poker. There are also scratch card titles, Frog’s Scratch and Scratch ‘Em.
Registration at Duelz Casino
You’ll enjoy the ease of signing up at Duelz as it takes just minutes. First, click on the “Register” button, which is on the top right. Fill in the form that pops up with your credentials and tell them what currency you want to use. Canadians are free to use the Canadian dollar. You can read the terms and conditions here and if it all looks cool to you, click on “Accept.” When you submit, they’re going to send you an email. Make sure to click on the link in the email as this is what verifies your account. Then, you’re ready to put down some cash to play for real money.
Deposits and withdrawals
You have great options as a Canadian for banking at this online casino. Trusted name in the banking industry are all available like Interac Online, Trustly, Skrill, ecoPayz, MuchBetter, and Neteller. Deposits are instant and free of charge.
Withdrawals don’t come with a charge from Duelz. You can choose Bank Wire Transfer, Skrill, Trustly, Interac, and major credit cards. There is ecoPayz, MuchBetter, and Neteller as well. Duelz will process your withdrawal request in just one hour or less. We were pretty impressed with the speediness of their withdrawal process. If you use an e-wallet, you could have money into your account within the day.
Duelz Casino’s User Experience
The user experience at Duelz Casino is impressive. We found their navigation was intuitive. You can search in many ways whether you’re on their mobile or desktop version. If you look closely, you may just notice a creepy, mythical animal running behind the scenes. The graphics are bright and cheery, incorporated into every part of the games lobby. There are different sections for each type of game and in the slots section, they break it down even further (as it’s so large). With over 1,200 slot machines, they have made it easy to find titles that are high volatility or offer sticky wilds as a bonus feature.
This is true with the mobile version, which is quite impressive. You don’t have download any app but there is an option to install a web app if you want a more robust experience. You can otherwise play by jumping onto your browser. All pages load quickly and it’s still easy to navigate through. We found there were a few differences between the desktop and mobile version. The main menu sits at the bottom of the mobile page and you can swipe through game titles once in the games lobby. The graphics are excellent, and they fit it all to screen. There is less navigation with the mobile, but all the games are there including over 1,200 slots, 28 live dealer games, and 20 table game options.
The site may have a lot of games, but it doesn’t let you down in terms of mechanics. The mobile and desktop load games quickly with no interruptions. The mobile version can be found right from your browser as they’re using the HTML5 technology. Duelz can be played on any device whether you have an Android or iOS system. While there isn’t as much navigation tools on the mobile, you can still find everything you need. Graphics are spectacular and everything fits to the screen no matter how small. Some games will default to landscape so you can experience better game play. It’s easy to log in with your user and password.
Duelz Casino Software
Duelz Casino is powered by many of the top providers today. They’ve got the big names like Microgaming, NetEnt, Betsoft, Pragmatic Play, and more. Plus, they have some of the more obscure providers like Lightning Box and Rabcat. Smaller names don’t take away from their high-quality games. They just don’t execute as many games as the bigger providers. All the software is tested for randomness and fairness. They are also very secure so players can play with peace of mind.
VIP programs offered by Duelz Casino
The Duelz Casino VIP Program is actually quite incredible. We love what they’ve done. They created a gaming experience that allows players to duel against others. They don’t have the traditional VIP scheme where you level up. Instead, you have the chance to play against opponents. As you play the casino games, you can get spells. This gives you an advantage over the players you’re dueling against. You win by damaging your opponent's health and get HP for a victory.
Support and security
Customer support can be easily accessed. You can click the “Help” button in the main menu as well as going to the “Chat with us” tab at the footer of all pages. A form will pop up and you can fill in your information. It takes less than a minute for a staff member to respond. We found them to be really friendly and prompt. The customer support can answer all inquiries as they don’t have a FAQ page.
As for security, Duelz utilizes 128-SSL encryption technology. This ensures that nobody can retain your personal or banking information. This is the highest security that even the banks are using.
Duelz Casino offers resources to help players play within their limits. They have a responsible gambling page with everything players need to play responsibly. We found the page easily at the footer of any page within the casino. Customer support can be contacted to set loss, deposit, session, and wagering limits. You can contact them for closing your account or self-exclusion. There is a self-assessment test as well with links to sites that help with problem gambling.
Duelz Casino - In summary
Duelz Casino is an award winning site with some unique features that really elevate the whole player experience. The graphics are pristine and you can play for glory and bonuses in their VIP Program. They have a great slot machines section that’s powered by the top providers. Everything runs incredibly smoothly. It’s a reputable, licensed online casino that has a little bit of everything to meet every players needs.