Queen Vegas Information
- Interac available as a payment method
- Numerous daily jackpots
- Unique welcome bonus with Mega Spins
19+ T&C Apply. Play Responsibly
The Queen Vegas welcome bonus is slightly different to what we’ve seen at any other online casinos. After new players signed up and Opt-in for marketing promotions the players will be eligible for marketing promotions. At Queen Vegas, you’ll get one Mega Spin for every deposit in your first transaction of C$10 or more.
It’s easy enough to understand overall - your Mega Spins are valued at C$1 each, and they’re valid only on selected top slots. You’ll need to meet wagering requirements of 60x within 30 days before you’ll be able to withdraw.
In addition to the welcome bonus, there are regular match bonus offers, as well as free spins promos. You can visit the promotions page when logged in to see what you’re eligible for. There are also tournaments going on all the time. Here you’ll need to wager on selected games in order to place on the leaderboard and win prizes like cash or free spins.
Unfortunately, the welcome bonus at Queen Vegas isn’t really any good to live casino players, as it takes the form of Mega Spins on selected slots. Even if you do decide to claim the offer and play the spins, only slots count towards the wagering requirements, so overall we’d have to suggest staying away from this offer unless you’re planning to play slots.
Queen Vegas isn’t a sportsbook site, they concentrate only on slots, live dealer games and other casino games, so you won’t find any sports bonuses here.
There are a few bingo-style games that you can play on your own, but Queen Vegas doesn’t have any bingo rooms, so you won’t find any specific bingo bonuses here.
The Queen Vegas VIP program is great, because everyone can qualify for some of the benefits. Simply for playing your favorite games, you’ll move up the levels, where you can look forward to a professional VIP account manager, invitations to exclusive events and promotions. If you make it to one of the three top levels (Platinum, Diamond or Red Diamond), you’ll get even more offers like cashback, faster payouts and tickets to sporting events.
The licensing information for Queen Vegas isn’t immediately visible, but you’ll be able to see it in the footer of the site once you’re logged in. They’re licensed by the Malta Gaming Authority, under the number MGA/CRP/171/2009/01, issued in 2018.
The games at Queen Vegas Casino use certified and audited Random Number Generator software to ensure that all games are fair - they hold a certificate from iTechLabs, which you can view if you choose.
If you need any help or support while playing, the team is available to take your queries 24/7, and you can get in touch via email on [email protected] There’s also a live chat function, but we found that the response times can be a little long. You’re first directed to a bot and thereafter you should receive a response, but it might take an hour or two.
Queen Vegas encourages responsible play at all times, so they have a comprehensive responsible gambling section which you can access via the footer of the site. Here you can take a self-assessment, or read about the tools you can implement to help you control spend. These tools include a cooling off period, temporary suspension and self-exclusion (all available within your account settings), or choose to limit your deposits or time spent on the site. You can also add a reality check to remind you how long you’ve been playing.
The Queen Vegas website definitely works better on mobile thank desktop. We found that when using browsers like Google Chrome or Firefox, the experience can be a little laggy, and it’s slightly difficult to navigate to certain areas of the site. However, all of this disappears when you play on mobile. Here the navigation is smooth, it’s say to arrange games by category, or browse all, and you can access your account or make a deposit with just a few clicks. We’d go as far as to say that you should even sign up for your account on mobile and enjoy your full experience this way.
While there’s nothing particularity groundbreaking about the design or layout of the Queen Vegas website, it’s perfectly functional. As they’ve obviously put the mobile player first, it makes sense that the layout is simple, and that everything is exactly where you’d expect it to be. The logged in experience is also much better than a first glance at the logged out experience.
Canadian players can choose from a number of different options for deposits and withdrawals. We were pleased to see that Interac is available, alongside Visa and Mastercard, as well as some e-wallets like ecoPayz and MuchBetter. You can also make use on Apple Pay, which makes sense for a website that’s so mobile-focused.
There are a few things that hold Queen Vegas back, but we’re confident that they can solve these problems in the future. We’d like to see the desktop experience improve a little, and it would be great to see the best casino bonuses become available for areas like live casino. In the meantime though, you can look forward to a unique welcome bonus and a great range of games to appeal to all Canadian players.