VIP Casino Information
- Welcome offer includes casino and sports bonuses
- Daily promotions offered
- Canadian-owned casino >
19+ T&C Apply. Play Responsibly
New players at VIP Casino will most likely receive a deposit match bonus for casino based on their first deposit and a free bet to use in the sportsbook. It's always a nice bonus to see at an online casino which also offers sports betting, but to include it in the welcome bonus is amazing.
Of course, there are some terms and conditions to be aware of. The VIP Casino bonus comes with a 10x wagering requirement on the deposit + bonus money. Different casino games will contribute different amounts of the wager towards the wagering requirement too. For example, 25% of stakes on video poker will count towards the wagering requirements, while 100% of slots wagers will. There is no bonus code required, simply opt-in when making your first deposit after signing up. A maximum and minimum deposit amount apply to the bonus too.
There are other T&Cs, but we've covered the main ones to be aware of. Make sure you check them out prior to signing up. We're big fans of match deposit casino bonuses as they allow players to really explore what a casino has to offer with a healthier bankroll.
The usual bonus mentioned above doubles up as the VIP Casino live casino welcome bonus too. There is no different welcome bonus for live casino. Opt-in to the match deposit bonus when making your first deposit and you can head over to the live casino lobby. 50% of all stakes on live dealer games will contribute to the wagering requirement.
Any bettor who has availed of a sports free bet in the past will be familiar with the terms of the VIP Casino sports bonus. The free bet must be used on a selection with odds of -2.00 or greater. If your free bet wins, the stake is retained by VIP Casino and you will receive the winnings. There are no wagering requirements on these winnings.
VIP Casino's bonus section and site do not currently offer an online bingo product. Players can sign up and enjoy online slot machines, table games, live dealer games and a sportsbook.
As part of the VIP Casino Rewards Program, it is committed to ensuring all players are rewarded like a VIP player, regardless of their stake level. This is done in the form of Free Spin Fridays, and daily promotions which could be anything from a match deposit bonus, to an Amazon gift card or a cashback offer.
It's unclear as to whether or not there is also an invite only VIP program with an exclusive VIP bonus, but one thing is for sure – all players at VIP Casino should opt-in to marketing emails. With the amount of casino bonuses and promotions on offer, you wouldn’t want to miss one.
The account section at VIP Casino is packed with information on account security and site safety. One of the main things to note is that new players will be required to validate their account prior to making a withdrawal. In order to do this, photo ID, proof of address and proof of financials (bank statement or credit card statement) must be provided. This is a standard process for regulated online casinos and VIP Casino has made it easy to send your documents as it has a document uploader on site.
Like many of the best online casinos in Canada, VIP Casino is licensed by the Kahnawake Gaming Commission (license number 00830). This means there are certain regulations around player security which must be met, and the casino takes every reasonable step to protect the data of all of its players.
This also means there are some responsible gambling policies the casino needs to follow too. The Player Protection section on site allows players to set a deposit, loss or time limit. Alternatively, a cooling off period can be implemented.
For further assistance, the customer support team is on hand from 8am to midnight each day. Unfortunately, there is no live chat or phone option. Players can email VIP Casino directly or leave a message via the Contact Us button on site, and a member of the Player Services team will respond in due course.
Our first impression of VIP Casino was incredible. A mobile casino with an iOS and Android app is something we always look out for. And the welcome bonus is as generous as you'll find at any online casino. Throw in the fact that there's a sportsbook too and this casino has a lot going for it.
Signing up is easy and takes just a couple of minutes. Within no time, your account is active and your first deposit can be made. The options are Visa / Mastercard, Interac, Instadebit, iDebit and NeoSurf. Instabet and iDebit players can use that same method for withdrawing winnings. All other deposit methods will require a bank transfer via EFTBanking or a cheque, which is a slight knock.
Once you've deposited and you're in the lobby, navigation is quick thanks to an infinite scroll preventing too many games from loading at any one time. This is the same on desktop and mobile, but a mobile casino just feels more slick than a desktop one, particularly on an app. iPhone users can get the VIP Casino app directly from the App Store. Android users will need to use the link listed on the casino's site to get it on their device.
Despite being impressed with the speed of the lobby, some filtering options would improve browsing. At present, a search function will suit players who know what they want and browsing all games will suit those who don't. Filtering to find games with a certain feature would suit players who are in the middle. Once a game has been launched, the gameplay is faultless and VIP Casino really performs well in that regard.
In time, we hope to see more live dealer games and progressive jackpots added, but VIP Casino has more than enough going for it for us to recommend it to any Canadian casino player.