- Live games are extremely high-quality!
- Support is quick and responsive
- Promotions and bonuses are generous once you have opted in
19+ T&C Apply. Play Responsibly
Vegas Hero has some enticing bonuses that are available for new members once they have opted in. Between significant match bonuses on deposits and hefty amounts of free spins, they’re definitely on the more generous end of welcome packages depending on your location. They can all be easily redeemed through the dropdown menu or by entering the code at the cashier. Unfortunately, there are no bonuses that you’ll be able to grab without putting a deposit down first, but that’s standard practice with a majority of online casinos these days.
Do note that you won’t receive your free spins all in one batch if you have signed up first. They will be given to you in batches, often over the course of five days, with the first one being given to you immediately upon your deposit.
The bonuses have a minimum deposit, and the maximum withdrawal amount for free spins is capped, so check the T&Cs. The bonuses are available for 72 hours after their initial activation via a deposit. Also, note that deposits made using Skrill or Neteller don’t qualify for these welcome bonuses.
Overall, the welcome package is certainly fair, but it’s also not the best we’ve seen. Other new casinos are willing to offer a much more generous package in order to hook you into what they have to offer. So while their welcome bonus is nice, it’s not going to be the sole reason to sink your teeth into Vegas Hero.
Vegas Hero’s live casino offers its own unique bonuses for participation. A deposit welcome bonus is available for new players, up to a maximum deposit also in play. This shares similar restrictions to the primary welcome bonus.
In addition, this bonus can only be used for live casino games. This includes live roulette, Dream Catcher, live blackjack, Teen Patti and Andar Bahar, but excludes certain options such as Top Card, poker and baccarat.
Aside from this, Vegas Hero also offers a weekly Cashback Bonus with live games. You can claim this bonus every week from Tuesday through Monday. In order to be eligible, you need to have opted in at some point throughout the promotional week. You also need to be subscribed to receive emails from Vegas Hero. If your net loss is between the accepted minimum and maximum, you will qualify for the Cashback Bonus.
Every weekend, if you’ve signed up and made a deposit within the last seven days, you qualify for a random bonus that will be sent straight to your email. You can’t have any other casino bonuses active to use this weekend bonus. In order to qualify for the bonus, you need to have made at least one deposit prior.
Tuesdays are the time to make your deposits with Vegas Hero. Every week during the promotional period (all Tuesday long), you may receive the Tuesday Bonus for one deposit of your choice by selecting it from the dropdown menu at the cashier. You need to have made at least one deposit prior to being eligible for this bonus.
Vegas Hero is decidedly vague on the details of their VIP program. Even so, the rewards and perks are plentiful: dedicated support for your account, exclusive bonuses and events, a monthly prize draw, birthday cash, holiday packages, flight tickets and more.
Like many online casinos, it seems to be invite-only, meaning you’ll need to be reached out to by Vegas Hero themselves. They don’t specify how one would be eligible for this, but it’s likely by being a loyal customer of the casino and bringing your account value up through repeated deposits and consistent play. Though the lack of specific numbers implies that it’s likely a high requirement before your account gets noticed and handed its golden ticket.
Vegas Hero is owned by Genesis Global Limited. The company has a Malta Gaming Authority license under number MGA/B2C/314/2015, is certified by the British Gambling Commission with account 45235 and has been operating since 2017. However, the following companies are restricted from creating accounts: The United States, Greece, Slovenia, Belgium, Ukraine, Australia, Turkey, Romania, Hungary, Iran, Denmark, Israel, Spain, France and Portugal.
UKGC License - 45235 MGA - MGA/B2C/314/2015
Vegas Hero offers support service at any time via phone and email, as well as a live chat option that’s available from 2 am to 6 pm EDT. All of these are found listed in their support section. Helpful staff will be able to assist with any issues you find quickly. However, it’s worth checking Vegas Hero’s FAQ section first to see if your issue is covered there.
Vegas Hero also offers several articles on their site for safe and responsible gambling, as well as tips for keeping gambling within your own control during play.
All in all, Vegas Hero doesn’t offer earth shattering new concepts to the world of online casinos, but it’s good at what it does. It has an excellent support team that keeps it running and can help with user problems. The mobile app on offer is excellent too. It runs smoothly, and even the fully-optimized version has most of the same games available to it as the desktop version.
Withdrawals and deposits are quick and easy, with a massive amount of currencies accepted. The bonuses are generous, and the library of games available is enough to keep any player coming back for more every day. Of course, live dealer games are a high-quality treat that will please any fan of live betting.
And while their VIP program is concerningly vague, it does seem to be a great opportunity for big fans of Vegas Hero, offering a significant amount of benefits, promotions, bonuses, free gifts and exclusive offers.
Overall, Vegas Hero doesn’t redefine the world of online casinos, but it isn’t really trying to. It’s trying to offer the high-quality experience of one—in that, it succeeds