When creating the site, Rootz Limited paired a crew of iGaming veterans along with a bespoke platform, setting out to build an online casino focused fully on the players experience. This was done by placing an emphasis on quick loading times, an extremely easy to use interface along with a generous rewards system. Have they been successful in these aims? Read on to find out…
Pros and Cons
- Generous Welcome Offer
- Innovative Spinback Feature
- Fast Withdrawals
- No customer support available via telephone
Promotions and Bonuses
When you first register at Wildz Casino, you are greeted with a very generous welcome package. This takes the form of a matched deposit bonus of up to $500 along with 200 free spins.
The matched deposit bonus portion of the offer is fairly straightforward. To put it simply, your first deposit will be matched with bonus funds to the same value up to a maximum of $500. So for example, deposit $100, you would receive $100 in bonus funds and so on.
The bonus funds will show in your online account immediately once your initial deposit has been made and will convert into real, withdrawable funds, once you have fulfilled the wagering requirements of a 35x playthrough. This wagering requirement would apply to the large majority of video slots but should you prefer to play table games or even live casino, this wagering requirement would change to 70x.
For the free spins part of the welcome package, these are awarded incrementally, with 25 spins awarded immediately upon first deposit and then you receive 25 each day you log in consecutively over the course of the next 8 days.
These are available in your My Rewards hub each day and should you miss a day, the promotion remains active and you will still receive the next day’s spins, only missing out on the day you did not log in and claim.
Promotions is really an area where Wildz impresses us, in particular with their innovative Spinback feature. This is currently linked to the well renowned Book of Dead slot and how this works is that if you have 5 consecutive losing spins in a row, you are then awarded with a free spin.
Once 5 of these spins have then been accumulated, you can then claim them from your My Rewards section of your account page.
This is a feature we have not seen before and we would not be shocked to see them move this on to further slot titles in the future. At the time of writing, the free spins awarded from this can be used on the new Relax gaming slot Temple Tumble.
Registration at Wildz Casino is a quick and pain-free process that can be completed in a matter of a few minutes. It is a two-step process which firstly requests a valid cell number along with your email address and the password you wish to use on your account.
You are then brought to a second page, which asks for the usual details (name, address, date of birth etc.) along with a verification code, which has been sent to the cell number you have given in step one.
It is encouraging to see that from the outset, Wildz Casino has the customers security in mind as it is looking to ensure you are the owner of the mobile device you have entered the number for immediately.
After filling out this second short form, you then have to simply accept the terms of the site and select if you wish to accept the welcome bonus and other rewards and offers. The option to select this is a nice addition for those out there who wish to not avail of any bonuses and enjoy their casino play with no frills or strings attached.
Deposits and Withdrawals
Wildz Casino provides you with a whole host of different options when it comes to funding and withdrawing from your account. Accepted payment methods include Interac, Visa, Mastercard, Neteller, Skrill, Paysafecard, Ecopayz and Muchbetter amongst others.
For each method there would be a minimum deposit of $10 or more required, which would be on the lower end of such minimum requirements in our experience.
In the case of withdrawing funds, Wildz Casino offers an extremely quick service. Withdrawals to e-wallets are instant and for Interac or Visa the funds should arrive in your account in 1-3 banking days.
Wilds Casino states that they set out to build this casino fully focused on the players experience and it does not take long using the site to confirm they have certainly reached this goal. The site is extremely intuitive and can be navigated with ease.
The slot titles are broken up into a number of different categories and a search option is also present. This allows you to search both by game titles and also by software provider, which is a welcome addition. This, which is not always present on online casinos, allows you to locate games from studios you already enjoy games from, or to also locate their newest releases.
This casino was designed with a mobile first mentality and both navigation and gameplay on a mobile device work flawlessly. By developing on a HTML5 platform, WIldz has ensured the mobile experience is extremely responsive and navigation is smooth. The games themselves look and perform exactly as impressively as they do on desktop with the graphics of the games themselves really standing out, particularly on larger screened devices. p>
Wildz Casino certainly recognised the importance of variety when it comes to selecting the software providers they partnered up with. They have a wide range of partnerships here allowing you to enjoy titles from such industry heavyweights such as Netent Micrograming, Elk Studios and Quickspin amongst others.
There are a wealth of games available at Wildz Casino, with over 500 slot titles at the time of writing. This is backed up with a large catalogue of progressive jackpot games should you wish to try your hand in taking down a large prize.
For those of you out there who prefer table games, Wildz Casino has you well covered here also with a wealth of your usual favourites, including roulette, blackjack, baccarat and even a few video poker titles.
As is the case with the majority of online casinos, Wildz also offers a Live Casino option and they have spared no expense here, pairing up with the leader in the industry Evolution gaming. This gives them access to their world renowned suite of games, including many variations on blackjack, roulette, baccarat and poker, all featuring a range of professional and experienced live dealers to run the games.
In addition, they also offer a few more niche live dealer games including Deal or No Deal, Dreamcatcher and Monopoly amongst others. Also, they operate a number of custom Wildz Casino live dealer games, which shows the investment they have put into their Live Casino offering as these bespoke tables would not usually come cheap!
Being so player focused, Wildz Casino recognises the importance of ensuring you feel rewarded when playing. This is easily visible through their Levelz rewards feature.
This takes the form of a progress bar which fills through gameplay on any game on the site. As you fill the bar and advance to a new level, this awards you with a free spin on Levelz, which is a single-reel mini slot game. This hosts a multitude of rewards including free spins and bonuses on your favourite slots.
There is also a standalone rewards programme in place for the high roller VIP’s out there, which has such rewards such as 20% cashback, and personalised account managers amongst other perks.
Support and Security
Customer support at Wildz is reachable from the large majority of places on the site within a single click or tap, should you require it. This is available 24/7 and is also backed up with a comprehensive FAQ section which allows you to find the information to the most common customer questions should you wish to find the information yourself.
Although phone support is only offered by call back and not in real-time, WIldz do offer customer support via Live Chat and email in both English and French, which is a nice touch.
All in all, even though only online for a short while, Wildz Casino is truly one of the best casinos we have reviewed in recent memory. With such a huge variety of games there is something for everyone here and paired with their lightning fast withdrawals it makes for a great experience and one we do not hesitate to recommend.